Privacy policy

Your name and email (from Google or the email you sign in with), the phone number you verify for a report, what you tell our assistant and engineers, evidence files you upload, and a photo of your ID card.

We never ask for passwords, OTP codes, PINs or intimate images. If anyone claiming to be SafeHex does, it is not us.

Only to handle your case: verifying you are really the person reporting (this protects victims from false reports), contacting you, fixing the problem, and — if you ask — preparing a case file for the police.

Only the engineer assigned to your case and SafeHex admins. Every time staff open your case, your ID card or your evidence, it is recorded with their name, role and time — and you can read that log on your dashboard.

Your chat with our AI assistant is processed by our AI provider (Google Gemini) to understand your case. We do not sell or share your data with anyone else, except with law enforcement when you ask us to or when the law requires it.

ID card photos and evidence files are encrypted with AES-256 on our server. Location and device metadata are removed from ID photos before storage. All traffic uses HTTPS.

ID card photos are deleted automatically 30 days after your case is closed, and you can delete them yourself as soon as your case is resolved. Case records are kept so we can give you your statement or case file later; email us to delete your account and cases.

Questions or deletion requests: safehexcyber@gmail.com.